What is Software as a Service (SaaS) ?

SaaS (Software as a Service) is an IT delivery model in which applications are hosted in the cloud and are typically accessed by users via a web browser over the Internet.

The applications are managed by a cloud services provider (such as Cobweb), rather than by the corporate IT department. The cloud services provider manages access to the applications including security, availability, upgrades, maintenace and performance.

SaaS is generally associated with business software and is typically thought of as a low-cost, on-demand way for businesses to obtain the same benefits of commercially licensed, internally operated software without the complexity and high initial cost (CapEx).

What is SaaS

SaaS has become a common delivery model for many business applications including: business email, online collaboration & document management, customer relationship management (CRM) and most recently virtual desktops.

The benefits of SaaS include:

Improve productivity & mobility - secure online access to SaaS applications from virtually any location and on almost any device
Reduce total cost of ownership - pay monthly subscription models allow you to scale accordingly, whilst only ever paying for what you need
No software upgrade costs - new releases are put in place centrally, removing the need for the customer to physically install new software
Easy to switch suppliers - due to the monthly subscription model SaaS provides the ability to easily switch providers and gives more control to the corporate buyer than traditional software license model
Remove local infrastructure - investing in expensive local infrastructure, software updates, training and specialist IT support staff is no longer required
Reduce carbon footprint - by removing internal infrastructure and servers you can significantly reduce your carbon footprint
Improved data security - Cobweb's SaaS applications are dual hosted in two highly secure, fully compliant, ISO certified Tier 3+ UK based data centres
Expert support - as part of the SaaS model all users are suported 24/ 7 by a UK based technical support team
Increase flexibility - self-service provisioning and flexible service plans are streamlined via the intuitive “Cobweb Control Panel” self-care administration portal.

Software-as-a-Service replaces the traditional capital expenditure requirements of IT deployments with a simple per user, per month payment model delivering proven cost savings.

What is SaaS?

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