Why use Cobweb as your SaaS Partner

 

Our business is founded on the principles that we should deliver IT applications and services that make our customers businesses more successful by taking the complexity out of technology this is why we are such a champion of the SaaS model. We made this a reality with the delivery of one of the first truly multi tenanted, secure applications, Hosted Exchange. Our experience in developing not only the technology  but the business model, means that we have one of the most experienced teams in the region providing the right support for your business.

 

 

Cobweb as a Hosted Services Provider

 

Cobweb Solutions Limited was formed in 1996 to provide managed IT services to small and medium sized businesses.  With data centres in London and Fareham, more than 10,000 customers benefit from uninterrupted access to applications, email and the internet.


With over 4,000 Managed Business Email customers Cobweb is Europe's leading provider of Hosted Microsoft Exchange services, and has been delivering these services for 7 years.  Since its launch as a business-to-business ISP in 1996 Cobweb has delivered business critical services to its customers and the experience gained over ten years underlies our capabilities to meet and exceed our customer's needs and expectations.  Partners who resell and promote our Managed Business Email service today include Eircom, ntl: Telewest and Orange.

Cobweb's company values are focused on delivering excellence in everything that we doand this dedication has been recognised internationally:

  • Microsoft: EMEA Hosting Service Provider of the Year 2004
  • ISPA Awards: Best Application Service 2002
  • Microsoft: Best Small Business Solution in Western Europe 2002

We continue to focus on ensuring the excellence of our service delivery and since 2004 we have embarked on a series of industry best practice certification programmes to provide our customers with further reassurance of our capabilities:

  • ISO9001 - Quality Management (Assessment passed 1st time - Sept '04)
  • ISO27001 - Information Security Management (Assessment passed 1st time - Mar '06)
  • ISO14001 - Environmental Management (Assessment planned for 2008)

Our close partnership with Microsoft is also critical to the success of our organisation and services.  As a member of a number of Microsoft's Early Adopter and Technology Adoption Programmes you can be assured that we are leading the way in understanding how to best deliver Managed Business Email services, both now and in the future.  Cobweb is a Microsoft Gold Certified Partner with 4 competencies demonstrating the breadth and depth of our Microsoft expertise and skills:

  • Advanced Infrastructure Solutions tick pencil
  • Business Process and Integration
  • Information Worker Solutions
  • Mobility Solutions

Cobweb is a privately owned and funded business with significant equity investment from a leading UK PLC bank and other high-profile private investors.

 

 

 

Read on for a little more background on Cobweb...

Our Journey

We were born in 1996 when our founding owner established the business in a shed at the end of his garden and we have been growing up ever since. He wanted to break free from the rat race and have fun in what he did and this has been Cobweb's philosophy ever since.


Recognising that fun with technology also meant that we were able to structure our work to allow us have an ideal work life balance, the Cobweb's mission was born.smiley


We concentrated our efforts on researching, creating, fixing and adapting technical solutions to enable small and medium sized business to focus on their business, safe in the knowledge that their communications and data are being dealt with by the professionals.

Having strong passionate beliefs that fun and family are important allowed us to develop technology that enabled us to work anywhere any time in a secure environment.

While we focus on delivering technology, we recognise that the technology is only as good as the human behind it and to this end we have always ensured that there is a trained support person waiting to take your call.

We have moved a long way from the original shed and in our 10th anniversary year we moved into new offices which we feel represent us.

 

 

In Partnership With

ISO27001         Microsoft Gold Certified Partner